FAQ
Questions, answered honestly.
Everything about how Pakkawork works, the legal basis, pricing, and how we handle your data.
Product
What does Pakkawork actually do?+
Pakkawork turns a client discussion, including a WhatsApp chat, into a structured 20-clause jurisdiction-neutral draft agreement. You review the draft, share it for email OTP acknowledgement, track milestones, and export the available project record when needed.
Do I have to change how I work with clients?+
No. You can keep discussing work with clients through your usual channels. Pakkawork adds a structured draft, acknowledgement record and milestone timeline to that workflow.
How does the AI build a contract from a chat?+
The AI reads your pasted text or screenshots, extracts scope, amount, milestones and deadlines, and assembles a 20-clause jurisdiction-neutral draft with a configurable governing-law field. You review and adjust the draft before sharing it.
Does my client need to download an app or create an account?+
No. Your client opens a link, reads the draft and enters an OTP sent to their email. No app or Pakkawork account is required.
Legal
Is a Pakkawork draft guaranteed to be enforceable?+
No. Pakkawork records a draft agreement and project activity, but it does not guarantee enforceability, payment or a legal outcome. Requirements vary by jurisdiction and circumstances, so seek local legal advice for important or unusual work.
Is OTP acknowledgement the same as a digital signature?+
No. The email OTP flow records that a client acknowledged a specific shared draft at a specific time. It is not a qualified digital certificate, and its legal effect depends on the applicable jurisdiction and circumstances.
What's in the evidence pack?+
The export can include the project summary, OTP acknowledgement record, milestone status, communication log and draft agreement. It is a project record, not a guarantee of payment or a legal outcome.
Payments & pricing
Does Pakkawork hold my money like an escrow?+
No. Client payments remain direct through the method the parties choose. Pakkawork can record milestone and reminder activity, but it does not hold or custody client funds.
What does it cost?+
Every account gets 5 free credits each month, enough for one draft agreement. Credit packs are one-time purchases that do not expire. Pro and Premium are one-time 31-day passes with no automatic renewal. See the pricing page for current rates.
Privacy & security
Do you store my WhatsApp chats?+
No. Your raw chat text or screenshots are sent to the AI once to extract the structured contract details, and the raw input is not persisted. We keep the structured contract, not your conversation.
How is my account secured?+
Authentication and project access are handled through the account system, and project data is isolated per account. See the Security and Privacy pages for the controls currently described by the service.
Are you compliant with data protection law?+
We collect the data needed to operate the service and describe those practices in the Privacy Policy. Pakkawork does not claim a legal certification; contact us if you need information for your own compliance review.
Stop chasing
payments.
Start protecting
your work.
Join thousands of Indian freelancers who are finally getting paid for the work they deliver.
Create your first contract. It's free.
- 1 free contract every month — no credit card
- Client signs with OTP — no app needed
- AI extracts scope from WhatsApp chat
- Exportable evidence PDF, one click
- No credit card. No lock-in. Ever.
Free to start · No credit card · Chats never stored